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Robin’s Top 10 Rules For Salespeople

You Have To Be SOLD Before You Can SELL.

If you’re not excited and deeply passionate about what you sell, figure out how to get excited — or find another job. Talk to someone who is passionate about a hobby, and they’ll “sell” you on why it’s so exciting.

12 Principles That Make A Champion On And Off The Field

Emmitt Smith is best known as the NFL’s all-time leading rusher, a Pro Football Hall of Famer, and a “Dancing with the Stars” champion. But he’s also a respected entrepreneur, sought-after speaker, bestselling author, and one of the most valuable personal brands in the sports-entertainment field.

Customer Loyalty Strategy: Screw Up First

One of the key characteristics of the top customer experience brands in the world is that they are “Zero Risk” to do business with. A Zero Risk business isn’t one that never makes mistakes; every excellent customer service company drops the ball from time to time.

When Is Marketing To Blame When Sales Don’t Happen?

My philosophy about marketing is, and always has been, that if I spend a dollar on marketing today, I should be able to directly point to a sale and tangible ROI from that investment as quickly and efficiently as possible. In my world, we don’t count hashtags, likes, friends, and followers as “success.

Swimming With The Sharks The S.H.A.R.K. Strategies For Success

There’s no doubt that as one of ABC’s Shark Tank investors, Daymond John knows what it takes to start a company from nothing and grow it into a massive success.

Born in Brooklyn and raised in Queens by a single mom who worked three jobs to put food on the table, no one can say John had any special advantages as a kid.

Strengthening SMB cybersecurity with managed IT services

As technology continues to advance, small- and medium-sized businesses (SMBs) face increasing cybersecurity risks. Protecting sensitive data and maintaining a secure online environment is crucial for the success and longevity of SMBs, but without the right resources and expertise, this task can be daunting.