Join. Work. Succeed.

At Dominiontech, our people are at the core of our business. We believe that when the company wins - you win. If you're looking to advance in your career, join us in our mission to provide top-tier IT services and support to local businesses. If you don’t see an opening that fits your aspirations, but think you might be a great addition to our team, send us your resume at Careers@DominionTech.com.

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Why Work at DominionTech?

Growth Opportunities

Our team of tech gurus provide a dynamic learning environment, where you'll experience diverse technologies and IT environments. There are always opportunities to learn and grow!

Culture

Our core values help drive us. They influence how we work through conflict, the solutions we deliver to both clients and each other, and how we rest (or play!).

Health & Wealth

We believe that health is wealth. Which is why we provide competitive health benefits and wellness reimbursements, so you can take care of your mind and body.

Perks & Benefits

DominionTech’s priority is making sure our Team members are well taken care of, that they are in a safe and healthy environment and are given opportunities to excel and thrive within its walls.

Health Benefits

Up to 85% of medical premiums are covered, wellness reimbursements, and access to mental health services are just the tip of the iceberg.

Growth Opportunities

We never want you to sell yourself short. We encourage you to find certifications, seminars, and other activities that will help you grow.

Flexible Work Environments

We don't believe in rigid rules. At DominionTech, we paint the destination while giving you the autonomy to get there. We offer work remote opportunities too!

Incentives

When you 'help first', you should be recognized for it. Both clients and colleagues have access to platforms that provide you with feedback and rewards.

Our Core Values

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Be Empathetic

We recognize the feelings in others, and understand that people will have different points of view. We strive to understand our coworkers, business partners, and clients.

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Be Proactive

One of our superpowers is anticipating outcomes before they occur. This approach benefits our team and clients.

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Help First

We believe your success and our success are intertwined, and we are always looking for opportunities to help others. When you thrive, we thrive.

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Be Humble

We leave our egos at the door, and show up ready to support one another. We are willing to fail forward and learn from our mistakes.

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Have A Sense of Humor

We don't take ourselves too seriously. Have fun! Humor is a stress reliever after all.

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Do The Right Thing

Our business is based upon trust and accountability. To succeed, we prioritize relationships and our promises.

Open Positions and Employment Opportunities

Want to be part of a varied role that allows you to experience lots of new technologies? To support local companies and helping technology work for them?

With the support and guidance of our senior technical resources, you have the opportunity to experience what it means to be a Managed Service Provider.

This role has high exposure to a variety of technologies, providing ongoing hands-on experience in addition to our commitment to provide continuous learning.

Does this sound like you?

  • Have a passion for technology and making it work for businesses
  • Enjoy an environment that provides constant learning & growth
  • Demonstrate willingness for consuming knowledge and applying skills
  • Wants to be given an active role in contributing to the company’s operations & technical direction

Apply Now!

Are you looking for the freedom to create goals and lead an industry-innovating IT team through massive growth?

As the Operations Manager at DominionTech you will have an integral part in ensuring that our organization provides services based on established policies, procedures, and checklists. By overseeing and managing all Service Delivery teams, it is your responsibility to guarantee DominionTech’s integrity is adhered to by sustaining best practices, budgets and timelines while exceeding client expectations.

This is a leadership level position reporting directly to our CEO where you will be responsible for executing our mutual vision of success.

Job Responsibilities

  • Support & execute the strategic vision for Dominiontech as a member of the Leadership team
  • Manage all service delivery operations with a focus on providing exceptional client experience
  • Be a player coach for the Service Delivery Team Leads and inspire them to achieve high levels of success within their departments
  • Work to maintain operational budgets and departmental success as defined by the business plan.
  • Provide leadership guidance to Service Delivery Leaders, to empower them and help them grow technically, and professionally.

Standards and Best Practices

  • Maintaining and communicating documentation best practices
  • Find ways to improve process to increase efficiency and/or customer satisfaction
  • Provide oversight and direction to mitigate the impact of service failures and improve quality Standard Operating Procedures.
  • Manage and own quality of data coming for reporting/dashboard software

Administrative

  • Manage change initiatives in a structured manner to ensure systems availability, performance, and reliability.
  • Analyze activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and prevent future issues.
  • Manage internal operations projects that may require cross-department resources and coordination.
  • Define and mature key operational metrics, develop reporting, set targets, and ensure continuous improvement.
  • In conjunction with HR, engage in employee interaction & hiring process

Skills & Experience:

  • 3-5+ years MSP experience (preferably in management/supervisory role)
  • Demonstrate successful experience building teams
  • Within driving distance to Williston, VT for on-site meetings/trainings as needed

Apply Now!

Interested? Apply here:

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