A cyber incident is a type of security event that can harm a business like yours. Ranging from data breaches and system failures to malware attacks and phishing scams, these incidents can hinder productivity, revenue growth and customer satisfaction.

In most cases, a cyber incident will result in data loss or downtime.

Imagine it's the end of a long workday and you're ready to head home for the evening. However, just as you're about to leave, you find out your email credentials have been hacked and critical data has been stolen from your business. As a small business, you may have to deal with similar scenarios caused by phishing attacks, ransomware, malware or any other security threat.

As a small business owner, you may think you are “too small” to be the target of cybercrime because you aren’t a large, multimillion-dollar company. However, this couldn’t be further from the truth. Although the media mainly focuses on attacks on big businesses, small businesses are low-hanging fruit for cybercriminals.

When looking for an IT service provider for outsourced tech support, it’s crucial to remember not all IT service providers are the same. You need to find one that understands your specific needs and can offer you the best possible service.

There are a lot of IT service providers out there and it can be tempting to go with the cheapest one.

There are several reasons why small and medium-sized businesses (SMBs) like yours should be able to meet all their technology needs in one location. One reason is that small businesses often lack the resources of large corporations, so making the most of what you have is essential.

In today's business world, technology plays a significant role in almost every industry. It has disrupted the way we live, work, interact and collaborate.

There are endless ways that technology can benefit businesses like yours. Technology can help you automate processes, connect with new customers and improve communication within your company.

Technology can be a daunting investment for small and medium-sized businesses (SMBs). Between the initial cost and the time and effort it takes to maintain and keep up with technology, it’s little wonder why so many SMBs are hesitant to invest in it.

However, when done correctly, technology can be a powerful trust-building tool for SMBs. By having reliable technologies, you can build trust among your people, processes and customers.

The world has become a less trusting place. A recent study by the Edelman Trust Barometer found that trust in business, media, government and NGOs has reached an all-time low. The study also revealed that trust levels are divided along generational lines, with millennials displaying the lowest levels of trust.

There is a strong connection between trust and prosperity. In fact, when trust levels are high, businesses tend to grow faster. According to McKinsey and Company, Harvard Business Review, Forrester Research and many other reputable organizations, trust is the connecting fabric upon which innovation and business success are built.

While you would not expect a technology company to discuss topics such as trust, we're not like most managed service providers (MSPs). We understand how technology affects trust and impacts your people, processes and bottom line. That's why we're here to show you how to leverage trust to achieve your organizational goals.