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4 Gmail strategies to improve email efficiency

Feeling perpetually behind on emails? The constant deluge in today’s digital world can cripple even the most focused professional. While Gmail excels at communication, it can also become a productivity vortex. The endless stream of messages can shatter your concentration or make finding that critical email feel like searching for a needle in a haystack.

Turn hold time into gold by enhancing your VoIP on-hold messages

May 15th, 2024 VoIP

For many businesses, Voice over Internet Protocol (VoIP) on-hold messages are an afterthought — a necessary evil to fill the silence while customers wait. But did you know that wait times could be transformed into powerful marketing tools? By carefully crafting VoIP on-hold messages, you can keep your customers engaged and enhance their overall experience.

Combat phishing with Microsoft 365 Defender

Phishing might sound complicated, but the basic concept is simple: deception. Criminals try to trick you into revealing personal information or clicking on dangerous links. This blog will equip you with the knowledge to recognize phishing attempts and leverage Microsoft 365 Defender’s advanced protection to stay safe online.

How cloud-based OMS empowers your eCommerce business

eCommerce thrives on happy customers, but managing a growing order volume can strain your ability to deliver exceptional experiences. What’s worse, traditional methods often fall short of current demands. Discover how a cloud-based order management system (OMS) empowers you to streamline operations, minimize errors, and provide valuable information.

Hackers 101: Understanding the different types and what they do

Back in the 1950s, the term “hacker” simply described someone who enjoyed tinkering with computers and pushing their boundaries. However, with the rise of personal computers in the 1980s, the term became associated with individuals who exploited vulnerabilities in computer systems, often teenagers who enjoyed the thrill of breaking into government IT systems.

Why softphones are the perfect business communication solution

April 26th, 2024 VoIP

Are you searching for a communication solution that’s as dynamic as your business environment? Softphones emerge as a compelling contender, offering a host of features tailored to meet the unique needs of modern enterprises. From enhanced mobility to cost savings, softphones present a comprehensive solution ideal for businesses wanting to elevate their communication strategies.